SHIPPING POLICY

1. Order Processing

Dispatch Time: Orders are typically processed and dispatched within 2–3 working days from the time the order is placed.
Product Availability: If the item is available in stock, it will be shipped within the specified timeframe. However, if the item is not immediately available, additional time may be required for manufacturing or restocking.

2. Delivery Time

Orders are usually delivered within 3–10 working days from the date of dispatch, depending on the delivery location.
Remote/Out-of-Service Areas: Delivery to remote or out-of-service areas may take longer than the usual delivery timeframe.

3. Shipping Costs

Shipping costs (if applicable) are calculated at checkout based on the weight of the order and delivery location.
Any shipping costs charged at the time of purchase are non-refundable.

4. Delivery to Food & Dairy Products

Perishable Goods: As our products include perishable items (such as food and dairy), we take extra precautions to ensure they are delivered safely. Please ensure someone is available to receive the delivery and that the delivery address is correct.
Packaging: We use specialized packaging to maintain the freshness and quality of food products. However, please note that we cannot guarantee product condition if not promptly received and stored upon delivery.

5. Address Accuracy

Please ensure that your shipping address is correct and complete when placing your order. We are unable to modify the shipping address once an order is placed.
In case of an incorrect address or unavailability of the recipient, the order may be returned to us. Original shipping charges are non-refundable in such cases.

6. Damaged or Missing Items

If your package arrives in a visibly damaged condition or if items are missing, please notify us within 48 hours of delivery for assistance.
For perishable items, please check the contents immediately upon delivery and inform us promptly if there is an issue.

7. Unforeseen Circumstances
Delivery timelines may be affected by:

Natural disasters, extreme weather conditions, or flooding.
Public holidays, festivals, or curfews.
Logistics delays at courier partner facilities.
We will notify you if your order is delayed due to any of the above factors.

8. Non-Refundable Shipping Charges
Shipping charges are non-refundable under any circumstances, including returns, order cancellations, or delivery issues due to incorrect addresses or unavailability.

9. Customer Support
For any shipping-related inquiries, please feel free to contact us:

Email: +91 95263 83922
Phone: Cocosn2625@gmail.com